
Zintle Mawaka
Zintle Mawaka is a driven Human Resource Management graduate with a deep passion for people development and organisational growth. She recently completed the REALISE Work Readiness Programme, where she honed critical workplace skills in communication, professionalism, teamwork, and problem-solving.
This experience has enhanced her confidence, strengthened her adaptability, and equipped her to make an immediate and meaningful contribution in the workplace. Zintle is eager to gain practical HR experience, apply her academic foundation, and grow within the profession while adding real value to the team she joins.
Work Experience
Legal Secretary – Sosibo Attorneys Inc (June 2023 – May 2024)
Description:
- Provided frontline client support by managing calls, scheduling appointments, and handling initial inquiries with professionalism.
- Prepared and filed court documents in line with legal procedures and strict deadlines.
- Drafted contracts, letters, and legal documents with accuracy, confidentiality, and attention to detail.
- Maintained well-organised client records, both digital and physical, ensuring compliance and accessibility.
- Supported attorneys with proofreading, correspondence, and general administrative tasks to facilitate smooth case management.
Office Administrator – Russell’s Store (November 2020 – October 2021)
Description:
- Delivered customer service by managing calls, addressing queries, and resolving complaints promptly.
- Processed sales transactions as cashier, maintaining accuracy and balanced registers.
- Assisted in stock control through receiving, unpacking, and organising inventory efficiently.
- Coordinated daily store operations, including organisation, cleanliness, and merchandising support.
- Contributed to promotional activities to enhance customer experience and sales performance.
Education & Qualifications
Education & Training
- National Diploma: Public Management
- Certificate: Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
SAQA ID: 252031 | NQF Level: 5
Skills & Competencies
Skills
Description:
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Communication (verbal & written)
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Time Management
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Problem-Solving
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Teamwork & Collaboration
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Basic Computer Literacy
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Professional Etiquette
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Workplace Adaptability
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Conflict Resolution
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Customer Service
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Organisational Skills
Newsletters
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