
Jessica Ntebaleng Letowane
Jessica is a dedicated and adaptable professional with a strong work ethic and a readiness to thrive in today’s workplace. Having completed the REALISE Work Readiness Programme, she has gained valuable skills in communication, teamwork, time management, and problem-solving.
Through hands-on training and mentorship, Jessica has built a strong understanding of workplace expectations and professional conduct. She is well-prepared to make a meaningful contribution from day one and is eager to continue learning and growing in her career.
Work Experience
Administrative Assistant – [Company Name] ([Duration])
Description:
- Delivered professional customer service by assisting clients with queries, ensuring positive experiences and strong relationships.
- Accurately captured and maintained data in company databases, safeguarding integrity and accessibility.
- Organised and managed both physical and digital records, ensuring compliance and efficient retrieval.
- Handled incoming calls, directed queries to the right departments, and provided clear, detailed messages.
- Coordinated meetings by scheduling, preparing agendas, and arranging resources for smooth execution.
- Supported daily office operations through document preparation, correspondence, and team assistance.
- Effectively prioritised tasks to meet deadlines and resolved operational challenges to maintain efficiency.
Education & Qualifications
Education & Training
- Project Management: Level 5
- Certificate: Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
SAQA ID: 252031 | NQF Level: 5
Skills & Competencies
Skills
Description:
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Communication (verbal & written)
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Time Management
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Problem-Solving
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Teamwork & Collaboration
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Basic Computer Literacy
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Professional Etiquette
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Workplace Adaptability
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Conflict Resolution
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Customer Service
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Organisational Skills
Newsletters
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May 2, 2022
Background SANAS has resumed on-site verifications from the 1st of April 2022. Over the past 2 years, we have adjusted to doi...
Work Place Skills Plans (WSP/ATR) submissions
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April 12, 2022
In accordance with the Skills Development Act, all registered employers with an annual payroll exceeding R500 000 are require...
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The Employment Equity Amendment Act, which was gazetted on 14 April 2023, has resulted in a number of key changes to the Empl...