Jessica Ntebaleng Letowane
Jessica is a dedicated and adaptable professional with a strong work ethic and a readiness to thrive in today’s workplace. Having completed the REALISE Work Readiness Programme, she has gained valuable skills in communication, teamwork, time management, and problem-solving.
Through hands-on training and mentorship, Jessica has built a strong understanding of workplace expectations and professional conduct. She is well-prepared to make a meaningful contribution from day one and is eager to continue learning and growing in her career.
Work Experience
Administrative Assistant – [Company Name] ([Duration])
Description:
- Delivered professional customer service by assisting clients with queries, ensuring positive experiences and strong relationships.
- Accurately captured and maintained data in company databases, safeguarding integrity and accessibility.
- Organised and managed both physical and digital records, ensuring compliance and efficient retrieval.
- Handled incoming calls, directed queries to the right departments, and provided clear, detailed messages.
- Coordinated meetings by scheduling, preparing agendas, and arranging resources for smooth execution.
- Supported daily office operations through document preparation, correspondence, and team assistance.
- Effectively prioritised tasks to meet deadlines and resolved operational challenges to maintain efficiency.
Education & Qualifications
Education & Training
- Project Management: Level 5
- Certificate: Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
SAQA ID: 252031 | NQF Level: 5
Skills & Competencies
Skills
Description:
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Communication (verbal & written)
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Time Management
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Problem-Solving
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Teamwork & Collaboration
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Basic Computer Literacy
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Professional Etiquette
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Workplace Adaptability
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Conflict Resolution
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Customer Service
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Organisational Skills
Newsletters
How to Verify If a Learnership Is Legitimate or a Scam in South Africa
Talent News, Skills Development
March 9, 2025
What is BBBEE? A Complete Guide for South African Businesses
BEE Consulting
September 9, 2025
Accredited Skills Development For Persons Living With Disabilities
BEE Legislation, Skills Development, BEE Consulting, Learnerships, BEE Training, Disability
May 27, 2021
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