
Jessica Ntebaleng Letowane
Jessica is a dedicated and adaptable professional with a strong work ethic and a readiness to thrive in today’s workplace. Having completed the REALISE Work Readiness Programme, she has gained valuable skills in communication, teamwork, time management, and problem-solving.
Through hands-on training and mentorship, Jessica has built a strong understanding of workplace expectations and professional conduct. She is well-prepared to make a meaningful contribution from day one and is eager to continue learning and growing in her career.
Work Experience
Administrative Assistant – [Company Name] ([Duration])
Description:
- Delivered professional customer service by assisting clients with queries, ensuring positive experiences and strong relationships.
- Accurately captured and maintained data in company databases, safeguarding integrity and accessibility.
- Organised and managed both physical and digital records, ensuring compliance and efficient retrieval.
- Handled incoming calls, directed queries to the right departments, and provided clear, detailed messages.
- Coordinated meetings by scheduling, preparing agendas, and arranging resources for smooth execution.
- Supported daily office operations through document preparation, correspondence, and team assistance.
- Effectively prioritised tasks to meet deadlines and resolved operational challenges to maintain efficiency.
Education & Qualifications
Education & Training
- Project Management: Level 5
- Certificate: Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
SAQA ID: 252031 | NQF Level: 5
Skills & Competencies
Skills
Description:
-
Communication (verbal & written)
-
Time Management
-
Problem-Solving
-
Teamwork & Collaboration
-
Basic Computer Literacy
-
Professional Etiquette
-
Workplace Adaptability
-
Conflict Resolution
-
Customer Service
-
Organisational Skills
Newsletters
A Guide To BEE Audit Preparation
BEE Consulting, BEE Audit
May 2, 2022
Summary: BEE Audit Preparation in SA (TL;DR) Outcome ≠ effort unless evidence is airtight: Many firms invest in transformatio...
Employment Equity Sectoral Targets: Impact on Your BEE & EE Strategy
Transformation News, Employment Equity
May 17, 2023
The Employment Equity Amendment Act, which was gazetted on 14 April 2023, has resulted in a number of key changes to the Empl...
Work Place Skills Plans (WSP/ATR) submissions
BEE Consulting, ATR, WSP
April 12, 2022
In accordance with the Skills Development Act, all registered employers with an annual payroll exceeding R500 000 are require...