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Asemahle Kupiso

Asemahle Kupiso has successfully completed the REALISE Work Readiness Programme, gaining both technical competencies and a strong set of soft skills. Through the programme, she learned to present herself confidently, engage in constructive feedback, and collaborate effectively with diverse teams.
This experience enhanced her employability by developing key workplace skills, including communication, networking, problem-solving, adaptability, and resilience—qualities essential for thriving in today’s dynamic job market. 

Work Experience

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Operations Support Agent – FedEx Express, Clearance Department 

Description:

  • Provided operational support to ensure smooth clearance of shipments in compliance with customs and company regulations.
  • Coordinated documentation and compliance requirements for timely and accurate processing of goods.
  • Served as a point of contact between internal departments, clients, and external stakeholders to resolve clearance issues efficiently.
  • Gained experience in administrative processes, record-keeping, and data management to support operational workflows.
  • Developed problem-solving skills by addressing clearance delays and implementing effective solutions.
  • Worked in a fast-paced environment requiring attention to detail, teamwork, and strong communication skills.

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Career Interests:

  • Human Resources Consulting: Leveraging organisational and interpersonal skills to support effective people management.

  • Facilitation & Training: Engaging, guiding, and empowering individuals through structured training sessions.

  • Employee Relations: Promoting positive workplace dynamics by mediating conflicts and supporting fair treatment.

  • Recruitment Specialist: Matching organisational needs with the right talent to drive business success.

  • Organisational Development: Supporting initiatives that enhance workplace culture, performance, and employee engagement.

Education & Qualifications

Education & Training

  • National Diploma: HR
  • Certificate: Apply the Principles and Concepts of Emotional Intelligence to the Management of Self and Others
    SAQA ID: 252031 | NQF Level: 5

Skills & Competencies

Skills
Description:

Key Skills & Competencies
  • Computer Literacy: Proficient in Microsoft Word, Excel, PowerPoint, and Access/Database; experienced in preparing professional documents, reports, presentations, and performing data analysis.
  • Teamwork: Collaborative and supportive, contributing to cross-departmental projects and ensuring deadlines are met.
  • Communication: Strong verbal and written skills, including drafting correspondence, preparing reports, and engaging professionally at all levels.
  • Problem-Solving: Skilled in analysing challenges, identifying solutions, and implementing effective actions under pressure.
  • Business Contribution: Supported the successful execution of the Shein deal through effective coordination, communication, and problem-solving alongside the Managing Director and team.

Contact us to access a Pool of work-Ready REALISE Candidates